Maintenance &
Product Growth

Your website or app is already live — we take care of new features, bug fixes, security updates and overall stability.

What's Included in Support

From small fixes to major new features — we keep your product moving forward.

New Features

We develop and ship new functionality. You set the task — you get the result.

Bug Fixes

We find and fix bugs quickly, prioritised by business impact.

Security Updates

We track dependency vulnerabilities, update components and patch issues before they become problems.

Refactoring

We reduce technical debt incrementally — without stopping the product or introducing instability.

Monitoring & Alerts

We set up monitoring so we know about issues before your customers do.

Technical Consulting

Advice and code review — when you have your own team but need an experienced outside perspective.

Ways to Work Together

One-Off Task

A defined task with a known scope — we estimate, build and deliver. The simplest way to start.

from $300

Hours Bundle

Buy a block of hours upfront. Use them on priority tasks — unused hours roll over to next month.

from $1,500 / month

Dedicated Resource

A senior developer embedded in your team on an ongoing basis. Priority response and deep product context.

let's talk

Why Teams Choose Us for Support

No re-briefing required

We dive into your project once — then we know the system and don't waste your time on repeat explanations.

Technical honesty

We'll tell you straight when a task takes 2 hours vs 2 weeks. No scope inflation.

Code that doesn't break things

We cover changes with tests and don't introduce regressions. Maintenance shouldn't create new problems.

Fast communication

We respond within a few hours on business days. Critical issues — faster.

Website Technical Support and Maintenance — Fast and Reliable

After launch, a website needs constant attention: security updates come out, new bugs appear, the business needs new features. Without regular technical maintenance a site gradually degrades: outdated dependencies become vulnerable, accumulated technical debt makes any change harder.

We provide support for websites and web apps on PHP/Symfony, Go, Vue.js/React. Three engagement models: one-off task (defined scope — from $300), hours bundle (buy a block of hours upfront, use on priority tasks — from $1,500/month), dedicated developer (a senior developer as part of your team — negotiable).

For critical issues (site is down, payments failing, data not saving) we respond within 2–4 hours during business hours for ongoing support clients. For one-off orders — assessment and response within 1 business day.

We always start with a technical onboarding: study the code, document the architecture, log current issues. Month one is an immersion phase: fix the most critical items and establish smooth communication. After that — predictable, comfortable support with no surprises.

Support Models

One-off task — from $300

Fixed scope. Estimate, build, deliver.

Hours bundle — from $1,500 / mo

Monthly hour block. Unused hours roll over.

Dedicated developer — negotiable

Senior developer embedded in your team full-time.

Frequently Asked Questions

How quickly do you respond to critical bugs?

For clients on an hours bundle or dedicated developer — response to critical issues within 2–4 hours during business hours. For one-off tasks — assessment and reply within 1 business day.

Can I order a one-off task without a subscription?

Yes. We take one-off tasks: bug fixes, feature additions, dependency updates, consulting. Minimum billing is 1 hour of work. For recurring tasks an hours bundle is more cost-effective.

What does website technical support include?

Depends on the plan. Basics include: uptime monitoring, bug fixes, security updates, backups. Extended: new features, code refactoring, technical consulting and code review.

What technologies do you support?

Our specialisation is PHP/Symfony, Go, Vue.js/React, PostgreSQL, MySQL, Redis, Docker. We take on support for projects on these stacks. For other technologies — ask us, we'll be honest about fit.

How does onboarding a project for support work?

We start with a technical onboarding: get familiar with the code, document the architecture, identify current issues. The first month is an 'immersion' phase — we fix the most critical items and establish communication.

Related Services

Need ongoing support?

Tell us about your project and current tasks. We'll suggest the best engagement model.

Discuss Support